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3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. This may happen when you have great products and a marketing team with the required product knowledge to satisfy customers. Gain Sufficient Product Knowledge. Understand your Industry and its Customers.

Knowledge 419
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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Product training programs have long been an effective tool to help employees learn about new products and features. As a result, many of the more traditional training strategies and methods are no longer effective. As a result, many of the more traditional training strategies and methods are no longer effective.

Knowledge 410
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How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. Infopro Learning assisted this organization first by measuring the existing knowledge gaps of their sales team. Solution Highlights. Part 2: Integrating Rich Media.

Knowledge 419
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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits.

Knowledge 380
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The Ultimate Guide to Custom & Off-The-Shelf Training Content

Each company’s training needs are different – this eBook will help you navigate the waters of custom and off-the-shelf training content. Soon, you’ll have both resources and applicable knowledge to continue your training journey.

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Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. This can be learned from an effective product knowledge training program.

Knowledge 410
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Product Knowledge Training: What, Why and How?

Infopro Learning

Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Why is product knowledge training important? Product Knowledge Training objectives.

Knowledge 221
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Selling With Video – Your Guide to the Benefits of Video-Based Training

Speaker: Don Schmidt - WW Sales Enablement Director, Inside Sales MongoDB

From sales enablement and soft skills to onboarding and leadership training, demonstrating skills with video helps learners conquer communication challenges and validate knowledge. The numbers don't lie; documenting proficiency on video works!

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How to Fix the 10 Biggest Mistakes in Gamification

Speaker: Stephen Baer - Chief Creative Officer, The Game Agency (a division of ELB Learning)

According to multiple studies, gamification strategies have been proven to increase engagement, improve knowledge retention, and get stellar results, but what if your results just don’t hit the mark? Don't miss how to make your training stick! Are you using gamification as part of your L&D strategy?

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The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

From sales pitches to soft skills, learners are becoming top performers by applying and validating knowledge transfer using the unique benefits of video. Join Micah Eppler from eLearning Brothers to see hands-on examples of how organizations are transforming outcomes with these video-based training strategies.

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Knowledge Graphic: Current State of Extended Learning

We surveyed training managers on their learning audiences, allocated budgets, modalities for delivering training, and more! This knowledge graphic summarizes our findings and helps get you started on preparing your extended enterprise training program.

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How to Choose a Training Platform With a Superior Employee Experience

As of 2019, there are over 800 Learning Management Systems competing in the training industry. That’s a lot of competition between plenty of qualified providers, so it’s no wonder that choosing the right training platform for your employees can be a difficult process. This includes: Defining Your Company’s Training Goals.

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Personalize Your Employee Training with Adaptive Learning

And how can it apply to safety training? Download this short article to learn how adaptive learning helps with knowledge retention, what role branching logic plays in learning and how this educational style can be used to expand and improve your safety training program. But what does it mean?

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The Future of Learning: How to Make Knowledge Accessible In The New Normal

Speaker: Dharshan Chandran, Product Marketing Manager at Whatfix

Due to the pandemic, organizations have had to change the way they work and train their employees. Remote work has revealed that their training methods are ineffective and need to be innovated. L&D leaders have reacted by using technology to come up with short term solutions to deliver employee training.

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LIVE DEMO: Using PowerPoint to Create Compelling Presentations for Virtual Training

Speaker: Richard Goring, Director at BrightCarbon

Have you ever caught an employee sleeping during training? By utilizing newer components that enable interactive sequences, navigable content to respond to your audience, and pop quizzes for informal knowledge checks, you will be able to create unique, dynamic, and engaging content in no time.